Customer satisfaction drives your automotive business, between referrals and repeat business. One of the best ways to keep car owners satisfied is with preventative maintenance, eliminating the potential for problems before they happen. And since approximately 20% of...
Almost without exception, vehicles on the road today have a 12-volt electrical system that utilizes a battery. Even for commercial vehicles with a 24-volt system and EVs with much larger battery packs, a separate battery is used for body systems like lighting, HVAC,...
A 12-volt electrical system requires a battery that’s healthy to keep the vehicle working as it should. The engine’s cranking, the charging system, and electrical systems all rely on sufficient voltage and amperage. That’s why it’s recommended to test every battery on...
Key Takeaways Battery diagnostics is one of the highest-ROI service opportunities in the shop — every vehicle that comes in is a candidate.Printed test results shift the conversation from technician recommendation to objective data, reducing customer resistance and...
Batteries tend to decline in performance after a few years, and it often catches you by surprise. It might seem unexpectedly fast that the battery doesn’t hold a charge, or it could be that your investment in a high-quality battery didn’t extend the lifespan as much...