When testing shows it can’t support the vehicle’s low-voltage electrical systems as it should, not simply because it has reached a certain age, an EV’s 12-volt battery should be replaced. Although an EV doesn’t use a 12-volt battery to crank an engine, that battery is...
Intermittent battery concerns can be some of the most difficult electrical problems to diagnose – vehicle may be operating normally by the time it reaches the service bay. A customer might report a slow crank, clicking starter, or complete no-start, only for the...
A charging port fault on an EV requires treating the charging port area as a potential source of high-voltage exposure. It’s crucial to acknowledge that before any work begins, regardless whether the fault code that’s triggering the inspection looks minor or not....
Electric vehicles have fewer moving parts than internal combustion engine (ICE) vehicles, so many customers assume they’ll spend less time in the service bay. In reality, many EV repairs require additional safety procedures, more extensive diagnosis, and...
High-mileage vehicles need a different battery conversation because age, wear on the charging system, and the way these vehicles tend to be driven all change what a healthy battery actually looks like at 120,000 miles and beyond. A test result that would be a clear...