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Top 5 Common Battery-Related Customer Complaints and How to Address Them

Top 5 Common Battery-Related Customer Complaints and How to Address Them

by jason | Oct 21, 2024 | Servicing and Repairs

When you see a tow truck driving down the road, odds are higher than any other concern that they’re headed to a call for a dead battery. It’s the most common complaint customers have, no matter if you’re working at a dealership or an independent repair shop. Nearly...
How to Properly Store 12-Volt Batteries for Seasonal Vehicles

How to Properly Store 12-Volt Batteries for Seasonal Vehicles

by jason | Sep 18, 2024 | Servicing and Repairs

Not all vehicles are daily drivers, and an increasing number of customers have a vehicle that’s either summer-only or a winter ‘beater’. When a vehicle isn’t used for extended periods, the battery can experience issues affecting the vehicle’s readiness when it’s time...
The Role of Predictive Analytics in Battery Diagnostics

The Role of Predictive Analytics in Battery Diagnostics

by jason | Aug 26, 2024 | Battery Testing and Diagnosis

In the automotive industry, the ability to anticipate and mitigate potential failures before they occur is not just a competitive advantage – it’s a necessity. Predictive analytics is at the forefront of this revolution, transforming the way we approach battery...
Addressing Customer Misconceptions About Battery Maintenance

Addressing Customer Misconceptions About Battery Maintenance

by jason | Aug 20, 2024 | Battery Life, Servicing and Repairs

Misconceptions about automotive battery maintenance are prevalent among vehicle owners, leading to confusion about the health and longevity of the batteries in their cars. This misunderstanding often results in improper maintenance practices, which can lead to...
Challenges When Diagnosing Intermittent Battery Failures

Challenges When Diagnosing Intermittent Battery Failures

by jason | Aug 2, 2024 | Battery Testing and Diagnosis

In the repair shop, few issues can be as perplexing and frustrating as diagnosing intermittent problems, and that’s even more so for electrical issues like failures. It’s an elusive problem that can test the patience and expertise of even the most seasoned...
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