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What Customers Actually Want to Know About Their Battery

What Customers Actually Want to Know About Their Battery

by bregione | Jun 30, 2026 | Battery Tips, Servicing and Repairs

Customers want straightforward answers to a short list of practical questions about their battery: whether it passed or failed, why, what it’ll cost to fix, and what happens if they wait. Most service and parts conversations about batteries get more complicated than...
Standardizing Battery Testers Across Multiple Shop Locations

Standardizing Battery Testers Across Multiple Shop Locations

by bregione | Jun 21, 2026 | Battery Testing and Diagnosis, Battery Tips

Standardizing battery testers across multiple locations means every shop in your group is measuring battery health the same way, documenting results in the same format, and delivering the same quality of service regardless of which location a customer walks into. For...
Safety Concerns When Performing ADAS Work on an EV

Safety Concerns When Performing ADAS Work on an EV

by bregione | Jun 15, 2026 | Battery Tips, EV Battery

ADAS calibration on an electric vehicle introduces a layer of high-voltage risk that doesn’t exist on a conventional vehicle, and that layer doesn’t go away just because the work being done is on a camera, a radar sensor, or a windshield. The high-voltage...
Why Temperature Correction Is Key in Battery Tests

Why Temperature Correction Is Key in Battery Tests

by bregione | Jun 4, 2026 | Battery Testing and Diagnosis, Battery Tips

Temperature correction in battery testing adjusts the result to a standard baseline so that what you’re measuring is the battery’s actual health, not a reading that’s been skewed by whether the vehicle sat outside in January or baked in a summer parking lot. Without...
How to Handle Concerns When a Battery Was Bought Elsewhere

How to Handle Concerns When a Battery Was Bought Elsewhere

by bregione | May 25, 2026 | Servicing and Repairs

When a customer brings in a battery concern and the battery didn’t come from your shop, the right move is to test it, print the result, and advise them based on what the data shows. Where they bought it is irrelevant to that process. Shops that make it relevant create...
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