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Battery Test Results That Can Be Misleading

Battery Test Results That Can Be Misleading

by bregione | Sep 1, 2026 | Battery Testing and Diagnosis, Battery Tips

A battery tester may return a decision, but that doesn’t always mean the diagnosis is finished. Battery condition, state of charge, temperature, recent charging, test inputs, and even where the tester is connected can influence the result. When a battery test doesn’t...
9 Reasons You Need to Test Every Battery

9 Reasons You Need to Test Every Battery

by bregione | Aug 24, 2026 | Battery Testing and Diagnosis, Battery Tips

Every vehicle that comes into a service bay should have its 12-volt battery tested, even when the customer hasn’t reported a starting or electrical problem. Battery condition can change between visits, and voltage alone doesn’t provide a complete picture of battery...
What Happens to a 12V Battery When OTA Updates Fail Partway Through

What Happens to a 12V Battery When OTA Updates Fail Partway Through

by bregione | Jul 19, 2026 | Battery Testing and Diagnosis, Battery Tips

When an over-the-air software update fails partway through, the 12V battery is often left in a worse state than it was before the update started. In some cases, the vehicle behaves in ways that look like a battery failure when the real issue is what the failed update...
How to Handle Battery Concerns on a Recently Sold Vehicle

How to Handle Battery Concerns on a Recently Sold Vehicle

by bregione | Jul 13, 2026 | Battery Tips, How-tos

A battery concern on a recently sold vehicle is a quick way to turn a happy customer into a frustrated one, and how your team responds determines whether it stays a minor inconvenience or becomes a reputation problem. The good news is that most of these situations are...
Why High-Mileage Drivers Need a Different Battery Conversation

Why High-Mileage Drivers Need a Different Battery Conversation

by bregione | Jul 6, 2026 | Battery Life, Battery Tips, Servicing and Repairs

High-mileage vehicles need a different battery conversation because age, wear on the charging system, and the way these vehicles tend to be driven all change what a healthy battery actually looks like at 120,000 miles and beyond. A test result that would be a clear...
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