A charging port fault on an EV requires treating the charging port area as a potential source of high-voltage exposure. It’s crucial to acknowledge that before any work begins, regardless whether the fault code that’s triggering the inspection looks minor or not....
Electric vehicles have fewer moving parts than internal combustion engine (ICE) vehicles, so many customers assume they’ll spend less time in the service bay. In reality, many EV repairs require additional safety procedures, more extensive diagnosis, and...
High-mileage vehicles need a different battery conversation because age, wear on the charging system, and the way these vehicles tend to be driven all change what a healthy battery actually looks like at 120,000 miles and beyond. A test result that would be a clear...
Customers want straightforward answers to a short list of practical questions about their battery: whether it passed or failed, why, what it’ll cost to fix, and what happens if they wait. Most service and parts conversations about batteries get more complicated than...
When a customer brings in a battery concern and the battery didn’t come from your shop, the right move is to test it, print the result, and advise them based on what the data shows. Where they bought it is irrelevant to that process. Shops that make it relevant create...