by bregione | Dec 23, 2025 | Servicing and Repairs
It’s a scenario you’ve seen many times before: a customer brings in their vehicle complaining it won’t start. You grab your jumper pack, get it fired up, and send them on their way with a recommendation to replace the battery. Two weeks later, they’re back. Same...
by bregione | Nov 24, 2025 | Battery Life
Battery reconditioning can be a topic that comes up for customers with weak batteries, and even some shops looking to extend battery life. The idea is simple: use charging cycles to revive an aging 12-volt battery instead of replacing it. On the surface, it sounds...
by bregione | Oct 7, 2025 | Battery Life
A battery might look like a heavy block that won’t move once it’s in place, but the reality is different. Without hold downs, the battery can shift, vibrate, and create problems that show up as no-starts, false codes, or premature failure. For service managers,...
by jason | Jul 14, 2025 | Servicing and Repairs
Nobody gets excited about warranties. But when a customer’s 12-volt battery dies unexpectedly, they suddenly want to know exactly what’s covered, how much they owe (if anything), and whether they’re being treated fairly. As service advisors and managers, you’re often...
by jason | Jun 26, 2025 | EV Battery, Servicing and Repairs
Let’s address one thing right off the hop: just because EVs don’t need oil changes doesn’t mean they don’t need service. In fact, when it comes to preventative maintenance, EVs present new opportunities for shops that know where to look. As more customers roll in with...
