by jason | Jul 14, 2025 | Servicing and Repairs
Nobody gets excited about warranties. But when a customer’s 12-volt battery dies unexpectedly, they suddenly want to know exactly what’s covered, how much they owe (if anything), and whether they’re being treated fairly. As service advisors and managers, you’re often...
by jason | Jun 26, 2025 | EV Battery, Servicing and Repairs
Let’s address one thing right off the hop: just because EVs don’t need oil changes doesn’t mean they don’t need service. In fact, when it comes to preventative maintenance, EVs present new opportunities for shops that know where to look. As more customers roll in with...
by jason | May 30, 2025 | Battery101
When most people think about battery problems, they picture a cold winter morning. But in reality, it’s the summer heat that silently does the most damage. High temperatures accelerate internal battery degradation, shorten lifespan, and increase the risk of failure,...
by jason | May 30, 2025 | Battery Technology
Not all batteries are created equal. When a vehicle rolls into your service bay, understanding the right battery for the job is crucial. A customer with a marine vessel, an RV, or a traditional passenger vehicle needs the right power source to meet their specific...
by jason | May 23, 2025 | Battery Testing and Diagnosis
A car rolls into your service bay for a simple no-start issue. You pop the hood, run a battery test, the voltage is low, and the battery is flagged for replacement. Another quick job, right? But what if this simple battery test is actually the start of a much bigger...
