by bregione | Aug 3, 2026 | Battery Tips, EV Battery, Servicing and Repairs
Electric vehicles have fewer moving parts than internal combustion engine (ICE) vehicles, so many customers assume they’ll spend less time in the service bay. In reality, many EV repairs require additional safety procedures, more extensive diagnosis, and...
by bregione | Jul 19, 2026 | Battery Testing and Diagnosis, Battery Tips
When an over-the-air software update fails partway through, the 12V battery is often left in a worse state than it was before the update started. In some cases, the vehicle behaves in ways that look like a battery failure when the real issue is what the failed update...
by bregione | Jul 13, 2026 | Battery Tips, How-tos
A battery concern on a recently sold vehicle is a quick way to turn a happy customer into a frustrated one, and how your team responds determines whether it stays a minor inconvenience or becomes a reputation problem. The good news is that most of these situations are...
by bregione | Jul 6, 2026 | Battery Life, Battery Tips, Servicing and Repairs
High-mileage vehicles need a different battery conversation because age, wear on the charging system, and the way these vehicles tend to be driven all change what a healthy battery actually looks like at 120,000 miles and beyond. A test result that would be a clear...
by bregione | Jun 30, 2026 | Battery Tips, Servicing and Repairs
Customers want straightforward answers to a short list of practical questions about their battery: whether it passed or failed, why, what it’ll cost to fix, and what happens if they wait. Most service and parts conversations about batteries get more complicated than...
