Battery Tips
A battery concern on a recently sold vehicle is a quick way to turn a happy customer into a frustrated one, and how your team responds determines whether it stays a minor inconvenience or becomes a reputation problem. The good news is that most of these situations are...
High-mileage vehicles need a different battery conversation because age, wear on the charging system, and the way these vehicles tend to be driven all change what a healthy battery actually looks like at 120,000 miles and beyond. A test result that would be a clear...
Customers want straightforward answers to a short list of practical questions about their battery: whether it passed or failed, why, what it’ll cost to fix, and what happens if they wait. Most service and parts conversations about batteries get more complicated than...
Standardizing battery testers across multiple locations means every shop in your group is measuring battery health the same way, documenting results in the same format, and delivering the same quality of service regardless of which location a customer walks into. For...
ADAS calibration on an electric vehicle introduces a layer of high-voltage risk that doesn't exist on a conventional vehicle, and that layer doesn't go away just because the work being done is on a camera, a radar sensor, or a windshield. The high-voltage system is...