Battery Tips
Every vehicle that comes into a service bay should have its 12-volt battery tested, even when the customer hasn’t reported a starting or electrical problem. Battery condition can change between visits, and voltage alone doesn’t provide a complete picture of battery...
A charging port fault on an EV requires treating the charging port area as a potential source of high-voltage exposure. It’s crucial to acknowledge that before any work begins, regardless whether the fault code that’s triggering the inspection looks minor or not....
Electric vehicles have changed more than just what’s under the hood. They’ve also changed how technicians determine whether a vehicle is safe to work on. Unlike an internal combustion engine (ICE) vehicle, an EV can appear inactive while still being powered and...
Electric vehicles have fewer moving parts than internal combustion engine (ICE) vehicles, so many customers assume they’ll spend less time in the service bay. In reality, many EV repairs require additional safety procedures, more extensive diagnosis, and...
When an over-the-air software update fails partway through, the 12V battery is often left in a worse state than it was before the update started. In some cases, the vehicle behaves in ways that look like a battery failure when the real issue is what the failed update...