Battery Tips
When a customer brings in a battery concern and the battery didn’t come from your shop, the right move is to test it, print the result, and advise them based on what the data shows. Where they bought it is irrelevant to that process. Shops that make it relevant create...
The vehicles, procedures, and industry guidance that EV safety training covers are all moving targets, and training that was accurate two or three years ago may already have gaps that the current vehicle population is exposing. High-voltage architectures are changing,...
An electric vehicle that’s been in a collision should sit for a minimum of 30 minutes before anyone on your team works on or near it. And that’s under the best-case scenario. If there’s visible damage to the battery enclosure, signs of a thermal event, or any...
Vehicles equipped with digital key technology introduce new battery diagnostic challenges for dealerships. Unlike traditional key fobs, digital keys rely on constant low-voltage system stability, wireless communication modules, and authentication protocols. A weak or...
The most consistent point of contact most drivers have with a professional service facility is often a quick lube visit, which makes it the single best opportunity to catch a battery problem before it becomes a roadside failure. The oil change customer who declines a...